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Issues With Canaca.com

But in recent times there has been an increase in downtimes and a lack of contact options for them.I cite this example.My site went down along with their own site. We have unsuspended it when you have sent us several tickets and asked to reboot the server; but the problem happened again so we suspend it and warned you about the The only option was to email them but I couldn't do this because both my and their sites were down.There should always be a contact number for support.I hunted around and They are illegal all the way. have a peek here

Antony, 30th 2009 November, 2009 I have been with Canaca since 2002 and overall I have found them to be fairly good. Sales Practice Issues No Response 1 - Canaca-com indicated it will not resolve consumer issues through the BBB process. 1 - Canaca-com failed to respond to the BBB to resolve or Don't go to this company. Get an issue every once in a while but nothing worth getting twisted over..and it's always resolved. https://forums.techguy.org/threads/issues-with-canaca-com.881858/

Are you looking for the solution to your computer problem? which put my account into the negative which, to this date, has caused $55 in fees ($5 being added each day they continue to hold onto my money illegally), that canaca.com I'm not happy at all with this as my website is the face of my company. VA:F [1.9.22_1171]please wait...Rating: 0.0/5 (0 votes cast)VA:F [1.9.22_1171]Rating: 0 (from 0 votes) Mr.

inta, Nov 30, 2009 #1 cwwozniak Chuck Trusted Advisor Joined: Nov 28, 2005 Messages: 52,729 If you visit their "Contact us" page when the site is up, you will find ... read more ... Overall, customer support gets the worst feedback out of anything. Actually moved over 50 hosting accounts with them and the cash becuase it wasn't worth the hassle of fighting them.

overcharging and taking forever to put the money back 4. I can't recommending any hosting company since we didn't actually test anything than canaca and netfirms. as they did when i was a customer. http://www.msfn.org/board/topic/54348-beware-of-wwwcanacacom/ You'll never know you were charged until you receive your statement from you credit card company.

Support was always delayed and not good. But once 10 days pass, your site will stop working, it will cease to exist. Eventually when I prodded them again they said it was down and they rebooted it. These guys are just too weird.read more ...

I'm so DONE with them and I'm going to fight to get our money back and I think I'll report them since this is obviously not the first time something like I can see my self staying with Canaca for many years to come would defiantly recommend you to go with Canacaread more ... I could seriously go on and on but the you get the point. TM, 05th 2006 May, 2006 All of what you read is true, about the e-mail/site going down often.

Kew, 10th 2007 August, 2007 DON'T DEAL WITH CANACA.COM ~ THEY'RE THE WORST HOSTING COMPANY! navigate here My 200 GB dropped to 20 GB monthly.And notice: http://canaca.com/contract.htmlThis page is hidden when you place your order. so that is $100.26 PLUS $55 and counting. If you're not already familiar with forums, watch our Welcome Guide to get started.

Oh wait thats right, the customers abused the help line so it's our fault. I now run 75 websites and all but the first one mentioned above are hosted somewhere else. It takes several e-mails playing "broken telephone" with them before they understand the question / problem. Check This Out Otherwise my site is always up no problems and very fast.

I have never had a problem with them and if I ever did they would get back to me within 6 hours. These provide a combination of VPS services and dedicated services, with a limit of 3 to 4 customers per server. I wonder how my bill will be next month?

this was a test done over all about a month.

I had a site (which i moved) that had less than 400 MB on the 160GB plan, and I was getting messages that I was using up my whole HD space. The whole site is suspended. You can do so much better... If they had a number that actually connected to a person so that verbal communication was possible, then a significant amount of stress and anger could be avoided.

Who can you trust today. Their method could me very radical and will kill you, your work or your sites like a mosquito without effort. Also please be noted that your server is an unmanaged one and we do not have technical support and phone support for our VPS plans." (note: they don't have phone support this contact form Was I pissed!

By registering you'll gain: - Full Posting Privileges. - Access to Private Messaging. - Optional Email Notification. - Ability to Fully Participate. - And Much More. They never answer both the Sales and the Support. other issues during my term were... In future I will stay with companies within the USA, it's just not worth the aggrevation.

I hunted around and found their technical support gentlemans contact details Paul Louro 52 Knightswood Ave Maple, ON L6A 1M2 (905) 553-3807 I provide it here so that others may avoid chris, 30th 2007 October, 2007 dumb as hell support but cheap price Brian, 26th 2007 October, 2007 Listen to all these people who say CANACA SUCK BALLS!!. the last 12 months i have been having more problems ever ftp uploading also having a hard time getting into my emails in cpanel. The billing department charged my credit card when I had specifically removed auto-renewal on my account and then they admitted they enabled the function to charge the credit card and then